1.The goods will be delivered by DHL/DPD/UPS/Royal mail. we will choose the appropriate shipping option depending on the country and the Strictness of Customs to ensure that you receive your goods as fast as possible.
2.Our forwarder will take care of customs clearance. So you just need to wait the goods to come and without to pay any extra tax fees.
3.The delivery time is about 13-15 days for goods shipped from China ad 3-5working days for goods shipped from Germany warehouse.
4.If the goods are seized by customs or stolen during transportation, we will resend a package or refund the full amount.
FAQ
Q: There will be a tracking number for me to track the goods yes?
A: Yes, we will have the tracking numner and the tracking link for you you track the parcels.
Q: How long the parcel can be send out?
A: Normally the parcel will be send out within 1-3 working days.
Q: Does the buyer have any insurance?
A: IF you don't receive the goods(Customs take it or lost), we will do full refund or send a new parcel. We guarantee that you will not suffer any losses when working with us.
Q: Do I have to pay customs fees?
A: No, you don't need to. the payment already includes all fees.
Q: How long will the shipping take?
A: Normally it takes about 12-15 days for the goods shipped from China. 3-5 days for the goods shipped from EU warehouse.
