we will send you a link to track the parcel or you can track it on this website:
FAQ
Q: Why can't I check the logistics information?
A: This may be due to an incorrect tracking number, or the courier has just dispatched the package and the logistics company hasn't updated the information yet.
Q: How long does shipping take?
A: Typically, we ship orders within 1–3 business days after payment. Delivery usually takes 10–15 business days. In some cases (e.g., public holidays or severe weather), delivery may take up to 20 business days.
Q: Why does the tracking status stay the same for a long time?
A: This could be due to public holidays, limited flight availability, extremely high cargo volumes, or strict customs regulations. Please allow extra time in such cases.
Q: The package shows as "signed for," but I haven't received it. What should I do?
A: Please contact our customer service team immediately for further assistance.
